Shipping & Returns

Shipping & Returns: Learn about the Scrapping 'Ell delivery and return process.

Shipping

If you order a made to order piece, please allow 1 week for your item to be dispatched

Pieces from my ready to ship collections are ready for me to dispatch next working day.

Scrapping 'Ell is not liable for any customs import duties or tax fees incurred.

All orders will be shipped by Royal Mail by Tracked 48 unless you choose a faster service at your cost.

Below is a guideline of shipping times only. Actual shipping times may vary.

UK Shipping

48 Tracked - 2 working days with tracking

24 Tracked - 1 working day with tracking

International Shipping

International Economy - From 2 weeks to 60 days without tracking

International Standard - 3-5 days without tracking

International Standard Tracked - 3-5 days with tracking

Returns & Refund Policy

I really hope you never need to return a Scrapping 'Ell!

If you need to send an item back for a refund, please email scrapping.ell@gmail.com within 14 days of receiving your item.

Return shipping costs are the responsibility of the buyer. Items must be returned in an unworn, unwashed and ‘as new’ saleable condition to be eligible for an exchange or a refund.

You may not be eligible for a refund if:

- You have damaged the item/s

- You have not recieved your order due to your error including providing the incorrect address, missing delivery attempts, failing to collect from delivery centre.

- You do not want to wait any longer for your item.